OH NO! Need To Return or Exchange Something? We’ve Got Your Back!

That’s a wrap folks! Another festive year has come and gone. You’ve had an mazing time, recieved loooads of amazing goodies that we’re all tucked up under the Christmas tree. But hoooold up…..
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  • You love it, but it’s the wrong size?!
  • You love it, so much that you already have it?!
  • Okay, this person knows nothing about you and you really hate it?! Ooops!

Don’t worry! We’ve got you covered and here’s how to sort this in no time.

If you’re looking to return or exchange an item, simply send it right back to us via the service of your choice to:

TruffleShuffle.com Returns
Third Way Corner
Avonmouth
Bristol
BS11 9HL

Then….

you’ll need to include a short note to let us know who purchased the item (full name, email and order number if possible) so we can tie it up with the original order details in our system. We will also need to know who you are and the address you would like us to send your new item to.

For exchanges, simply let us know all the information above and also any size or design changes. You can even swap it for another design of the same value if there is something on the site you’d like even more.

Be sure to let us know how we can contact you with an email address and/or phone number just in case we need to speak to you about your return at all.

If you are not able to find something else from our simply huuuuge collection of T-Shirts, Gifts and Accessories for Men, Ladies and Kids we can credit your TruffleShuffle.com account with the value of the item so you can spend it on something you really want at a later date. OR just do a complete refund to the original shopper and they can buy you something else….you REALLY want.

If you have any questions about returning an item to us for an exchange or a refund please don’t hesitate to get in touch by phone 01179 828884 and speak to one of our Customer Services team or email us at help@truffleShuffle.co.uk and we will get back to you as soon as we can.

Please note, this return address is not our free post address. If your items are wrong or faulty please get in touch to receive our free post address.

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The TruffleShuffle Festive Opening Hours/Days 2016

So close to the big day! Pretty sure we can almost smell the roast dinners and hear the wrapping paper being torn to bits. Exciting!

Phew! Was an amazing, exciting, exhausting and… well… any other ing word few months it’s been! Thank you sooooo much for each and everyone one of you who has placed an order, browsed the website or even just kept in touch on social media. You guys are the best and make us smile every single day.

To keep you in the loop of when we will be in to answer any questions or comments, below are our opening times and days so you know when you can catch us. We’ll also be on our social pages as much as possible so any emergencies just try us there and we’ll find you.

Saturday 24th December CLOSED
Sunday 25th December CLOSED
Monday 26th December CLOSED
Tuesday 27th December CLOSED
Wednesday 28th December 9am-5pm
Thursday 29th December 9am-5pm
Friday 30th December 9am-5pm
Saturday 31st December CLOSED
Sunday 1st January CLOSED
Monday 2nd January CLOSED
Tuesday 3rd January 9am-5pm

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We’ll be back in work 9am Wednesday 28th December to answer any of your urgent questions – otherwise, please just pop us an email at help@truffleshuffle.co.uk and we’ll get back to you ASAP.

Hope everyone has an amazing few days off! We know we will 🙂

See you soon!

We’re Still Shipping! TruffleShuffle Xmas Delivery Dates…

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UK Deliveries?
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Christmas is sooo nearly here (EEEP!) and we want to ensure you receive your TruffleShuffle orders in time for the big day so please pay careful attention to our last posting dates to ensure you receive your TruffleShuffle.com goodies with time to get them wrapped and under the tree! We send out your orders that have been placed right up until 4pm on Friday 23rd December to arrive on Christmas Eve for all those last minute gifts!
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Check our last posting dates to receive
your order in time for Christmas…
UK Royal Mail Recorded Delivery 16:00GMT Wednesday 21st December
UK Royal Mail Guaranteed Saturday Delivery 16:00GMT Friday 23rd December
UK Next Day or Nominated Day Delivery 16:00GMT Friday 23rd December

Exclusivi-tee for less? Better be quick… ends Tonight!

- This Weekend - 15% OFF in house brand TruffleShuffle Exclusives
RETRO LOVERS REJOICE! Whether it’s a little mid-month treat (everyone deserves a treat, right) or you’re embarking on some early Christmas gift buying… Enjoy 15% off ALL designs from our inhouse brand TruffleShuffle Exclusives. But be quick, this discount only lasts until midnight Sunday!

Use code: 15EXCL16

TREAT YOURSELF >
Men’s Top Gun
Maverick T-Shirt

£16.99 (with code)

BUY >
Women’s BTTF Movie Poster Rolled Sleeve Boyfriend T-Shirt

£16.99 (with code)

BUY >
Women’s Pink Barbie
80’s Logo T-Shirt

£12.74 (with code)

BUY >
Men’s Fraggle Rock Dance
Your Cares Away T-Shirt

£12.74 (with code)

BUY >
Men’s Rocky III Movie
Poster T-Shirt

£16.99 (with code)

BUY >
Women’s She-Ra Princess
Of Power T-Shirt

£19.99 (with code)

BUY >
Women’s Labyrinth Jareth The Goblin King Bowie Vest

£16.99 (with code)

BUY >
Men’s Jurassic World Fair Isle Christmas Jumper

£25.49 (with code)

BUY >
#TRUFFLESHUFFLE DISCOUNT Ts & Cs:
£10 minimum spend to qualify for discount. Code valid on in-house brand TruffleShuffle Exclusive brand product only. Code(s) must be entered at basket to qualify. Code(s) valid until 23.59 GMT, 23/10/16. Cannot be used in conjunction with any other offers. Code is valid for telephone and mobile orders too.

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