My Work Experience Week At TruffleShuffle by Lewis Jarvis

Day 1

My first day at Truffle Shuffle was fun. First, I went through my induction and health and safety briefing with Amy. After that I worked in the warehouse all day picking out orders for t-shirts and then taking them down stairs to the packing team so they could pack them and send them out to all the customers… it was fun. Then at 3pm I went down stairs to supervise Royal Mail’s daily collection and help prepare the warehouse for Tuesday morning.

Day 2

On my second day, I spent two hours browsing the website and familiarizing myself with the products, then I had a good read of the blog and all social media, then Pat gave me a gift voucher so I could get my own t-shirt. After I did all that I created a report highlighting at least five areas that I think they can improve the website and checkout process. Then I help Ron in the warehouse restock the shelves for the rest of the day.

Day 3

My third day was a really fun day. I got to come up with my own ideas for new t-shirts. I had to choose categories from when I was five to twelve years old like games, TV, moves and bands and I think I did a really good job at that I got it all ready to present in the board room next day to Pat and Iain. Another thing I did on Wednesday was looking for 20 did you know facts relevant to our target audience.

Day 4

On my fourth day, I decided which new products need photographing and I needed to set up and perform a photo shoot. Then I spent the afternoon making some adjustments to my presentation, then after I did that I presented my ideas to Pat and Iain and they were really impressed on some of the ideas I came up with then I had to cut out and laminate recent press features from magazines and newspapers. Then to keep the front page of each publication with corresponding articles.

Day 5

My final day Friday today I have been writing this blog post and I can say that I have really enjoyed my work experience this week it was very fun for me and it has been amazing so thank you to Pat and all the Truffle Shuffle team for this week

Lewis.

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Guest Post: My Week At TruffleShuffle By Aka

Hello, my name is Akachukwu Oguine and I just finished working at TruffleShuffle for a week as work experience. I came from Lagos to Reading for holiday, but stayed in Bristol for a week to work for the best T-shirt company ever! (Not up for discussion!)
Every day I had many different tasks and jobs to do in different areas of the business that had been planned for me by the members of the TruffleShuffle team to provide me with a better understanding about how the business works in each stage of development from packaging items to pitching ideas.
In this blog post, I will be taking you through the things I did during my work experience, day by day.

Day 1: Monday

When I first arrived at TruffleShuffle, I was introduced to every available member of the TruffleShuffle family including Iain, Amy, James, Pat, Ron, Andy, Lucy, Chris, Tracey, Claire and (Lee) Mullins.
The first task I had to complete was helping Ron and Andy pick and pack orders placed over the weekend. I enjoyed this because it was one of the more hands-on jobs I did during the week. The task was to look at the invoices, read the store codes on them and match them to the codes of the ordered items in the warehouse. It was also great because I realized how swift operations in the warehouse had to be to get all first class orders made on Sunday out by 4.00pm or earlier!

Day 2: Tuesday

On Tuesday, I went through all the social media pages related to TruffleShuffle, including the website, looking at the huge collection of clothes, toys, mugs and much more, some of which I had packaged the day before! It was cool to see the site as a customer, while also knowing what happened to create the site and deliver the products on it behind the scenes as an employee. Looking through the social media pages also showed me the different ways in which TruffleShuffle keeps in touch with their customers.
When going through the site, I was asked to come up with at least five ways the site could be improved. This was among the hardest tasks I had to perform as the website was so well-designed and monitored that it was incredibly difficult to find problems with it! Eventually, after going through the pages so many times from top to bottom, I somehow managed to find some areas of the site which could be improved like using automatic filtering and searching, instead of the user having to press a button, a bit like Google Instant!

We also got this huge order for tons of plastic boxes to store all the goodies TruffleShuffle will be ordering for Christmas, which I found out was the busiest period at TruffleShuffle. We had to lift all the boxes into the warehouse and organize them, ready for the buyers to fill up! This was great because I had spent a lot of the day cooped up in an office upstairs on the computer and I finally had another hands-on job. Great exercise by the way (Sorry for the absence of pictures of this, but in my defense I was pretty busy!)

Waiting to be moved into place. Not even all of them!

Day 3: Wednesday

My main task today was to sit upstairs with Pat and Iain and come up with new ideas for t-shirts which could be considered a “blast from the past” or “retro”. I loved the fact that I did this because it brought back a lot of nostalgic memories of shows I really liked when I was younger, or even older shoes which I recently watched that had been cancelled years ago.
The thing about the task which was a bit of a challenge was finding out how the ideas could be used in a marketable way, but eventually, after some helpful input from Pat, Iain, Claire and James, we were able to come up with some great ideas for shirts you could possibly be wearing in the future!
Coming up with logo and character shirts was the best part of the task as I found so many cool pictures and quotes from various cartoon characters (like Arnold), Live action characters (like Barney Stinson) and musicians like (Ed Sheeran). The guys all loved my ideas so you never know, they might be coming to a T-Shirt near you very soon. Oh, and remember to watch Nicktoons, buy “x” and suit up!

Day 4: Thursday

Today, I was working with the buyers – I helped Lucy write down the prices of various items from a new brand they’re looking to stock called Eleven Paris so we could select the best options to sell on the website. So like Big Brother, but for clothes! I really liked a lot of the designs, especially the ones which were similar to basketball jerseys that had the last two numbers of an artist’s date of birth as their player number.  Looking at all the different designs, all great in their own way, was definitely the highlight of this task.

Looking at all the different designs, all great in their own way, was definitely the highlight of this task

Day 5: Friday

Today I received my final task which was to write a blog post summarizing every task I did during my work experience at TruffleShuffle. This was one of my favorite tasks as I got to recall all the great memories I had working with such a nice, creative, wonderful and dedicated group of people who I would love to work with again sometime in the future. It was also very difficult as I had to select only portions of these memories so the blog wouldn’t be too wordy!
Unfortunately, my time working at TruffleShuffle is up, but for those after me looking for where to receive work experience I would strongly recommend spending a week or two at TruffleShuffle.

This is Aka saying good bye and do the truffle shuffle. Do it!

xoxo

My Work Experience Week at Truffle Shuffle

Hi guys! I’m Jack and have just finished my work experience at Truffle Shuffle and I’m going give you a little behind the scenes look into the week of a life here at Truffle Towers so you can see what I’ve been up to.

Monday

Monday was my first day working at Truffle Shuffle and after I’d been introduced to the gang, I went off to work in the warehouse with Andy and Ron (the Don), picking orders from the shelves and then packaging them for deliver to you lucky lot. After my lunch I carried on doing this until it was time to put all the deliveries into a Royal Mail bag to be counted and taken away, for the rest of the day I opened the fresh new deliveries and put them on the shelves. So that was my first day done and I couldn’t wait for what lay ahead.

A rare action shot of Andy picking orders

Tuesday

Today I spent the majority of the morning looking through social networking sites at how TruffleShuffle present themselves to you and I. After this I spent time looking at the website looking for any things that could be improved then presented my idea’s to head Shuffler Pat. In the afternoon I helped customer services hero Amy go through the returned items and putting them back on the system before going back to the warehouse to open the new deliveries.

Amy taking a customer’s call

Wednesday

Today upstairs with Pat and Iain, I was tasked to come up with 30 new T-Shirt ideas from TV shows and films from my childhood. This took all morning but was great to know that I was doing some real work for the company :D. After a morning of brain storming and creative thinking it was back down stairs for another stint in the busy warehouse, picking up orders and sending the off to you lovely people.

Pat cheerful as ever.

Thursday

This morning I was upstairs in the studio with Lee preparing and taking photos of the new products we had received in the days before. This was a great experience and some of my pictures went online the same day! After lunch upstairs with Iain, we looked at how features in bit’s of newspapers and magazines affect the sales of that product.

Iain the resident ginger doing something tecy

Friday

After a the hardest week’s work I’ve ever done I finally present my ideas to Pat and Tracey in the board room, and is amazing to hear that in a year’s time some of my T-Shirt designs might be made and sold by Truffle Shuffle. My final task of the week is to write this blog and I’d just like to say to Pat and the gang, thank you sooooooooo much for giving me this opportunity and I’ll miss you all loads.

Jack

xoxo

My Work Experience Diary….

My name is Bailey Douglas and I’m a year 10 student at Clevedon School. I chose to do work experience at www.TruffleShuffle.com because I do a lot of online shopping and I’m really interested in fashion so I wanted to see how things worked behind the scenes.

The team at TruffleShuffle planned lots of different tasks for me to do throughout the week and put me to work with lots of different members of staff so I could get a feel for every part of the business.

On Monday, I worked with the guys in the warehouse picking, packing, checking and shipping customer orders. The warehouse is really big and stacked with loads of t-shirts, hoodies and accessories. They have a very efficient system of getting the products to the customer and everything is very organised to make sure we don’t make any mistakes.

The TruffleShuffle.com Warehouse

I took some pictures so you guys could see how everything works too.
Every aisle has a letter and they’re numbered and lettered so every T-Shirt has it’s own spot. This makes it really easy to pick all of your orders and to make sure we always get the right item.

Monday is a really busy day for the warehouse as we have to get out all of the weekends orders ready to go for pickup at 5pm so I was kept really busy. It was a tiring day but really good to see how this part of the business works.

The guys who I was working with said at Christmas times, things get even busier and they have to work at double speed!

On Tuesday morning I was asked to spend some time on the website and write up a report for the Managing Director Claire with my ideas on how to improve the website. I had to spend lots of time on the site as well as TruffleShuffle’s blog, facebook page and twitter page too. She wanted me to look at ways in which they could make it easier for their customers to browse and buy and then let her know my suggestions. I came up with ideas like introducing a 360 degree rotation view of the product which one of my favourite websites does which they said they’re definitely going to look into. They also gave me £25 to buy anything on their site which was very kind of them so that I could test out the whole process for myself. I chose their I Heart The 80’s T-Shirt and a pair of sunglasses too!

Men's I Heart The 80's T-Shirt from Fame and Fortune £20.00
Men's I Heart The 80's T-Shirt from Fame and Fortune £20.00
Me in my new T-Shirt - thanks TruffleShuffle!

In the afternoon I worked with Amy who looks after all the customer service for the website and she showed me how to process refunds and exchanges which I then helped her with.

Here's a picture of Amy hard at work

On Wednesday I worked with Si who works in design and marketing on one of the weekly TruffleShuffle newsletters.

Si!

The buyers gave us a list of product they wanted us to include and we then came up with ideas of how we wanted everything to look. Most of the time was spent on Photoshop making the newsletter look approachable and stylish.

Me hard at work!

I helped with a lot of this and gave my opinion what else could be done in terms of advertising the products. One of the ways we chose to advertise the t-shirts was to make them look like they’re hanging on a washing line which I think is quite creative. We also advertised the new Care Bears range and I chose the image which sat behind the T-Shirts. Over the duration of the day I developed a lot more Photoshop skills and it is quite rewarding to see what you have achieved when you’ve finished it. Here it is in case you’re interested…

My newsletter!

On Thursday morning, I worked with Amy again to update the TruffleShuffle press wall! They get a lot of press features and pictures of celebrities like Mollie King and Russell Brand wearing their T-Shirts which they display all around the offices so I was given the job of cutting out all the images, laminating them and displaying them.

The press wall!

It looks really good!

More press

After I’d finished that, I was asked by the buyers and designers to do some transformers research. They’re going to be working on a new range of Transformers designs over the next month so they wanted me to look into which characters were most popular, see what cool imagery I could find online and come up with any t-shirt designs I could think of to feedback to the team. I managed to find loads of stuff and they said they’re going to let me know if they use anything in the range which will be really cool. In the afternoon,I carried on working with the same guys but this time, they gave me the task of putting together a mood board using pictures I found online and in magazines of T-Shirt designs, fonts and shapes that I like that can be inspirational for designing new products. This was quite a laid back and enjoyable task and I found lots of stuff which I thought they could use.

My mood board!

Last but not least, on Friday morning I finished off my mood-board and had to present it to Claire and Lucy which was a bit scary!I had to go through why I’d chosen the pictues I did and how I thought they could use them to inspire future designs. This was a new experience but it was good to do some presenting as they said this is something both they and their suppliers have to do a lot so it’s a good skill to have.

My last task of the week was to write this blog to put on the website to show future work experience students what kinds of thing they can expect from working here. Overall, it’s been a good experience and I have developed many new skills which I hope to be able to use in the future. I would definitely recommend doing work experience here!

Hope you enjoy my blog!