Hi guys, my name is Henry Vanderhoest and I have just finished a week of work experience at Truffle Shuffle.
For each separate day I had various tasks and jobs to do in different departments that the team had planned for me to do in order for me to get a good understanding of how the business works and what each individual working for Truffle Shuffle does to help it be as successful as possible.
In this blog post I will be talking to you through the daily things I got up to during my week experience.
So, for most of the morning and part of the afternoon I was collecting all the products that have been ordered and piled them up, ready to be delivered to the customers.
|Whilst I was doing that, there had been deliveries coming in with products that needed re-stocking. When they arrived, Ron opened the boxes of deliveries and sorted them out in to piles of the different t-shirts and accessories and then in to piles of their various sizes.
They were then all counted to double check that there weren’t more or less of the products that Truffle Shuffle ordered, so if there was a mix up of the amount then it was easy to adjust it on the system so there wouldn’t be any problems with numbers in case a customer tried to order a t-shirt and it said there was one left but instead there wasn’t one.
This showed me the importance of the warehouse department, in order for it to run smoothly and so the customers are happy.
Once I had finished my job of collecting the orders that had been made during the course of the weekend, I was then given various sheets of the location of where the products that had been delivered to us had to be. I then went about restocking the different t-shirts, sunglasses, key rings, lunchbox tins, ect away in the correct location.
Today my task was to go on the Truffle Shuffle website and think of any ways in which I thought it could be improved. I was told to write a report on my suggestions for improving the website. An example of one of my suggestions was to add a view all button to the website, so that customers don’t have to change page to view all the products and instead just be on one page.
I went through one by one explaining my different ideas, explaining what TV show, band film or games I had thought of along with what I thought should go on the t-shirt and also explaining what colour I though the t-shirt could be. For most of the ideas there was input of what they thought could be added or improved.
This was a great experience for me because it really made me feel like I was part of the team, which for most of the work experiences I have done its not usually like that at all. The team were very supportive and showed a lot of enthusiasm to my ideas, which made me feel very happy.
It was really amazing to read how the business started from a few t-shirt being sold on eBay to a really successful and well known company that ships its products all around the world.
Today I was working with Lee, TruffleShuffle’s photographer. Our job was to take some pictures of some new products that will be going on the website. We set up the photography room with the different lighting ready for the shoot. I then went in to the warehouse and collected the various products that needed collecting for the photo shoot. We then went in to the photography room and started with our shoot, making sure we had a photo of the front of each product and the back, or if it was a bag then a photo of what it looks like inside it.
Once we had finished our photo shoot, I was set a task to do my own photo shoot using my iPhone camera of a number of sunglasses and bags.
After that I helped Amy out with opening up the returned parcels and sorting the pieces of paper in to two different piles, one for exchange and the other for refund.
I then went back in to the warehouse and helped unbox the new stock that had been delivered that day. Once I had checked that there was the correct amount of each item, I then placed the products in the specific location that they should be.
Jack and I then had to collect some of the restock items that were put away on Thursday due to an issue with the labeling.
On Friday morning I put up some more of the laminated press features in the downstairs office alongside other ones.
My final task of the week was the write up this blog post, to explain the tasks that I had done for each day of my work experience.
I have truly enjoyed my weeks work experience at TruffleShuffle. The work experience program that I had was really good in allowing me to see the different dynamics of how the company runs, whilst learning new skills that would be used on a daily basis at TruffleShuffle.
I would like to say thank you so much for allowing me the opportunity to have an amazing week’s work experience at TruffleShuffle. I felt extremely welcome by all the staff and how very friendly they were.
I hope you enjoyed my blog.