Wooooops! Need To Return Something? Panic Not!
So the big day finally arrived and you were all excited to find some TruffleShuffle goodies had been hiding under your Christmas tree. But hold up!.
.
You love it, but itâs the wrong size?!
You love it, so much that you already have it?!
Ok, this person knows nothing about you and you hate it?! Ooops!
Don't worry! We've got you covered and here's how to sort this in no time.
If youâre looking to return or exchange an item, simply send it right back to us at:
TruffleShuffle.com Returns
Third Way Corner
Avonmouth
Bristol
BS11 9HL
Then....
...youâll need to include a short note to let us know who purchased the item (full name, email and order number if possible) so we can tie it up with the original order details in our system and we will need to know who you are and the address you would like us to send your new item to.
For exchanges, simply let us know all the information above and also any size or design changes. You can even swap it for another design of the same value if there is something on the site youâd like even more.
Be sure to let us know how we can contact you with an email address and/or phone number just in case we need to speak to you about your return at all.
If you are not able to find something else from our simply huuuuge collection of T-Shirts, Gifts and Accessories for Men, Ladies and Kids we can credit your TruffleShuffle.com account with the value of the item so you can spend it on something you really want at a later date. OR just do a complete refund to the original shopper.
If you have any questions about returning an item to us for an exchange or a refund please donât hesitate to get in touch by phone 01179 828884 and speak to one of our Customer Services team or email us at help@truffleShuffle.co.uk and we will get back to you as soon as we can.
xoxo